Shipping Information

We ship worldwide from our studio in Sofia, Bulgaria using trusted carriers: DHL, UPS, and Bulgarian Posts.

Processing Time

Each Opulent Zen tree is handcrafted with care and intention. Please allow 1–2 business days for order processing before shipment.

Estimated Delivery Times

• Europe: 5–10 business days

• USA & Canada: 7–14 business days

• Rest of the World: 10–20 business days

Please note: Delivery times may vary depending on your location and customs processing.

Express Delivery Available:
Need your Tree of Life faster? We offer express shipping via DHL or FedEx, available at checkout as an upgraded delivery option.These trusted carriers deliver within 3–5 business days, depending on your location.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order.

Insurance & Packaging

Every order is fully insured for peace of mind. Your gemstone tree will arrive beautifully presented in a luxury gift box, ready to gift or treasure.

Customs & Import Taxes

Buyers are responsible for any customs and import taxes that may apply in their country. We are not responsible for delays due to customs.

Tracking

All shipments include a tracking number, which will be emailed to you once your order has been dispatched.

If you have any questions or special delivery requests, feel free to contact us. We’re here to help!