Returns & Exchanges

We want you to love your Opulent Zen piece.

If for any reason you're not fully satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order. To be eligible, items must be unused, in their original condition, and in the original packaging.

Please note:

• Custom or personalized items cannot be returned or exchanged unless they arrive damaged.

• Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.

• We recommend using a tracked shipping service for returns.

To start a return or exchange, please contact us at hello@opulentzen.com with your order number and reason for return.